- We're open! What you need to know before your visit. Call 708-215-3207 for curbside holds pick up.
Contactless Curbside Holds Pick UpMay 21, 2020
We are very excited to announce contactless curbside holds pick up!
Simply place your hold via our online catalog and we’ll email or call you when it’s ready so you can come pick up your items. We will hold your item for seven days. Your hold(s) will not be available for pick up until you receive an email notice stating your items have been processed and checked out to you.
*As of June 15, curbside holds pick up hours are from 10:00am-6:00pm, Monday through Friday and 10:00am-5:00pm on Saturdays. (No pick up on Saturday, July 4.)
To pick up:
- Come to the Library and park in the Cossitt Avenue side lot during pick up hours. Call 708-215-3207 to let us know you've arrived and if you have any special needs or instructions. If you don’t own a cell phone, call before you leave your home to schedule a pickup time.
- A staff member will place your items (already packaged in a paper bag) on a table outside near our book drops. Please wait for Library staff to return inside the building before coming to retrieve your holds from the table. In the case of inclement weather, we will place the table for contactless holds pick up in our entryway vestibule just inside the front doors.
We are able to offer this service to our community using stringent protocols to keep our patrons and staff safe. All staff have access to personal protective equipment (PPE), including disposable gloves, face masks, hand sanitizer and disinfectants for handling library items. We are quarantining all items returned in the book drop for one week before they are checked back in.
If you have questions or no longer want your hold items, email us at email@example.com, call us at 708-215-3220 during our pick up hours or via the live chat on our website during pick up hours. Additionally, we continue to expand our virtual Library, so make sure to visit our E-Library page to see all our streaming and downloadable options, as well as our online learning resources.